The Connected Shop is a leading provider of smart home solutions, focusing on integrating advanced technology to enhance security, convenience, and efficiency in both residential and commercial spaces. Their offerings include a wide range of smart devices, particularly smart door locks, smart sensors, and other IoT products tailored for different environments. Refer to About Us.

The Connected Shop offers an extensive selection of smart products, including smart door locks, sensors, camera monitors, smart wallets, car dash cams, and more. They cater to both personal and business needs, with specialized products for smart homes, offices, gardens, pets, and vehicles. For businesses, they provide solutions for hotels, Airbnbs, multifamily units, commercial spaces, office spaces, and more. See Collections.

The Connected Shop is based in the United States, with a focus on online retail, allowing them to serve customers across various regions. The company’s website offers a user-friendly platform where customers can explore and purchase their products.
See About Us.

You can contact The Connected Shop via email at contact@theconnectedshop.com or by phone at +1 305 330 3424. They are also active on various social media platforms, providing additional ways to get in touch or follow their updates. See Contact Us.

The Connected Shop specializes in a wide range of smart devices and connected objects, including smart door locks, smart sensors, smart home devices, and smart office products. Their offerings are designed to enhance security, convenience, and connectivity in both residential and commercial settings​. See Collections.

Yes, The Connected Shop offers warranties and guarantees on their products. The specifics can vary depending on the product category. They also provide customer support to assist with any issues related to product performance or satisfaction​.

Unfortunately, The Connected Shop does not offer custom orders. The shop strictly adheres to the product catalog showcased on the website, ensuring that all customers have access to the same high-quality products. This approach allows The Connected Shop to maintain consistency, reliability, and availability across all its offerings.

To place an order, simply visit the product page of the item you want, select the desired options (such as size, color, or model), and click the "Add to Cart" button. Once you've added all items to your cart, proceed to checkout by clicking the shopping cart icon and following the prompts to complete your purchase.

The Connected Shop accepts various payment methods, including PayPal, major credit cards (such as Visa, MasterCard, and American Express), and Apple and Google Pay. This allows for secure and convenient transactions.

Yes, The Connected Shop offers international shipping.

Once your order is processed and shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor your order's status and delivery progress directly on the carrier's website. Customer also can access their accounts by logging in Account.

You can contact customer support at The Connected Shop by emailing them at contact@theconnectedshop.com or by calling +1 305 330 3424.

When reaching out to customer support, it’s helpful to have your order details, receipt, and any relevant information about the issue you’re experiencing. This can streamline the process and help resolve your issue more efficiently.

The resolution time for customer support issues can vary depending on the complexity of the problem. Customer support will provide an estimated timeframe for resolving your concern and will ensure timely follow-up communication to keep you informed of the progress.

If you encounter issues with a product purchased from The Connected Shop, it's recommended to first review the product's warranty information. If your product is within the warranty period, you may be eligible for repair or replacement. Additionally, you can initiate a return by following the guidelines provided on their returns page, which includes detailed steps for packaging and returning the product​. See Return Policy.

Yes, The Connected Shop has a Technical Support Team and Customer Support team that is available to assist with any technical issues you might encounter with your products. You can reach out to them directly via their contact information provided on the website, including email and phone support​. See Technical Call Assistance.

Yes, The Connected Shop frequently offers promotions and discounts on various products. You can subscribe to their newsletter to get latest updates on promotions and deals.

To stay updated on the latest deals and offers, you can subscribe to The Connected Shop's newsletter. This way, you'll receive regular updates on promotions, new arrivals, and exclusive discounts directly in your inbox.